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Price Guarantee Price Guarantee! We'll match it,
Guaranteed!! Please note: This does not include any GSA
prices. Shipping Orders are shipped within 7 to 15 business days from receipt. If there is a
problem shipping your order within 7-15 business days, we will notify you by
e-mail or phone. Cancellations: If you have to cancel your order, we will try every
means to cancel your order. However we try to process orders in a timely
manner to ensure you receive your order quickly. Sometimes we can't stop the
item(s) from shipping, so in this case the cancellation will be handled as a
return. Note: Shipping charges may be non-refundable.
Brateman's Inc. and Online Store Return Policy.
All items returned must be in their original packages and No Items will be
exchanged or returned for credit if there has been any sign of use /or/
wear.
For exchanges due to size, color or finish there will be a shipping charge
of $9.95 - There will be a 20% restocking fee for all items being
returned after 30day for credit / refund. Please Note: All
Bianchi Belts will incur a 20% restocking fee as these items are special
ordered.
If for any reason you are not satisfied with your order, return it via
insured parcel post or UPS within 30 days of receipt for a refund (minus
shipping and handling).
If you
return items after 30 days, a store credit will be issued on your account
which you can use against future purchases.
Again,
Refunds/Credit will only be issued for items which are in new condition.
If the item has been used and is not defective, Brateman's will not accept
it and it will be returned to you. If you are returning a product for any
reason, please include a brief note for our returns dept. without a note or
receipt returns go unsolved. All returns / exchanges should be sent to the
address below.
Thank you
Send Returns to :
What are your hours of operation?
Our showrooms are
open from 9am through 5:30pm, Monday-Friday, Eastern Time.
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